According to recent studies, employee engagement is directly associated with the success of a business. Organizations that take effective measures in keeping the employees well engaged, experience higher levels of productivity, which leads to higher sales and productivity.
Employee Experience Improvement
By improving your employees’ overall experience is also great for the workplace environment. It is a sure-fire way to bring in more positivity and excellent company culture. Also, employees are engaged at work and enjoy a better experience they feel a real connection with the company and offer more loyalty in return. They also feel valued and believe that their contribution is important to the company. Last but not the least, they are more motivated to work harder and help the organization in achieving business goals.
What You Need to Know About Employee Experience
Large and successful organizations have already broken the code and realized that establishing the right strategy of retaining and engaging new employees starts on the first day. The first impression for the organization is more like an opportunity to attract customers and feel important and welcome.
Try to make the most out of it by ensuring you’re focused on providing a great employee experience right from the start. And even though the agenda sounds pretty simple, ignoring the logistics can wreak havoc on the employee’s overall journey and work experience.
So how do you know if you’re ready for a great employee experience? Start off on the right foot with these best practices:
1. Map Out the Employee Journey
In addition to the first impression, it is important for the organization to map out the entire employee journey and visualize the different stages to ensure great experience throughout. Journey mapping enables you to identify the critical moments and weak points where employee action and feedback is required for closing the gap.
Successful employee experience is based on defined outcomes and the involvement of key groups. Determining the employee lifecycle right from the start is critical as it allows you to do regular engagement surveys.
2. Better Internal Communication
The role of internal communication teams is much more than just disseminating the information in the company. Their basic responsibility is to encourage employees and foster a sense of community. Their goal is to ensure all employees work towards a common objective and establish a strong company culture. If all of these roles are fulfilled appropriately, employees feel a sense of purpose. The recognition they get for their job makes them more productive and loyal to the organization. As a result, they become brand ambassadors and advocates for your company.
In simple words, boosting internal communication is crucial to improve the overall employee experience.
3. Start Off With An Exceptional Onboarding Experience
We can’t stress more on the importance of establishing the first impression to ensure a great employee experience. And this one’s the most crucial part of it. Businesses hardly ever pay enough attention to design a great onboarding experience, regardless of how critical it is to employee success.
Set up an onboarding program and make sure it is customized as per the specific audiences so they’re able to relate with it more and get a clear idea of what’s being conveyed to them. Try to introduce them to all the important policies, business goals, objectives, team members, and especially about the growth scope.
4. Regular Evaluation and Rewarding
Another way to make the employee feel valued is to carry out regular evaluations and highlight the achievements of each individual employee. For bigger achievements, set up a reward program and compensate your employees accordingly. You can also use the evaluation process for appraisals and to promote the employees accordingly.
Having an evaluation plan in place will encourage employees to perform better in order to gain bigger rewards. It is also a great way to keep a check on the performance of each employee and make sure they’re performing at their maximum potential and are having a great employee experience at work.
5. Invest in Wellness
After salary, benefit like health insurance is one of the biggest attractions for employees to stay loyal to an organization. It also adds to the overall employee experience. In addition to offering medical coverage, you can also engage your employees in activities and programs that keep them active. Not only it will lower health costs but also encourage emotional, mental, and spiritual wellness.
When it comes to investing in wellness, companies should look to implement fitness and health programs, paid vacations, sick leaves, on-site gyms, paid parental leaves, and on-site health clinics.
In 2020, you need to invest much more than ever before to ensure you’re doing everything that’s in your hands to retain your company’s biggest assets: your employees. Taking your time to improve management styles, reduce employee turnover, and implement effective strategies to improve employee experience is surely going to build engagement and offer amazing results in the long run.